I accept bank transfer, credit card (CB, Visa, MasterCard, American Express), or check (including pre-funded “CESU”). You benefit from a 50% tax credit.
Yes. Client data confidentiality and respecting clients’ privacy are top priorities; there is a dedicated charter.
Yes, up to 48 hours before without charge. After that, the appointment may be billed.
No. If the troubleshooting doesn’t fix your issue, you do not pay.
Yes, all at-home work is covered by professional insurance.
Yes, up to 48 hours before without charge. After that, the appointment may be billed.
No. If the troubleshooting doesn’t fix your issue, you do not pay.
Yes, all at-home work is covered by professional insurance.
Online procedures coaching
Create accounts on official sites (tax office, CAF, Ameli, retirement), submit documents, and download receipts. I help you make these processes simple and accessible.
AI coaching
Learn what AI is and how to use it in daily life with practical examples (health, education, finance, etc.).
Smartphone coaching
If you ever feel like your “smart” phone is outsmarting you, let me help. Together, we will unlock its full potential: install apps, use the camera, understand settings, and more.
And many more training sessions to explore.
Unstable internet or Wi-Fi
I check your network, optimize your box, and improve stability and range.
Slow or crashing computer
I identify causes (virus, system overload, aging hardware) and optimize performance.
Suspected virus or malware
Your computer displays random ads or crashes frequently. I scan and remove threats while strengthening security.
Non-working peripherals
Printers, scanners, and other devices: I diagnose and reconnect them.
Hourly rate
Thanks to the tax credit, you save 50%, bringing the cost down to €35 instead of €70.
The first hour cannot be split. After that, each started half-hour is billed at €35 (€17.50 after the tax credit).
All prices include VAT.
4-hour package
The 4-hour package must be scheduled over a 1-week period, with your choice of 4 sessions of 1 hour each, 2 sessions of 2 hours each, or 1 session of 4 hours.
The 4-hour package offers a 10% savings compared to the hourly rate.
All prices include VAT.
8-hour package
The 8-hour package must be scheduled over a 2-week period, with sessions of 1, 2, 3, or 4 hours (your choice).
The 8-hour package offers a 20% savings compared to the hourly rate.
All prices include VAT.
3-month plan
The subscription allows you to use your 12 hours as you wish over a 3-month period (each session must be at least 1 hour and no more than 4 hours).
The 12 hours included in the 3-month subscription cost a total of €600 (€300 after the tax credit), representing a savings of nearly 30% compared to the hourly rate.
Please note that the 12 hours must be used within the 3-month period; any unused hours will be forfeited.
All prices include VAT.
